Takbed's Privacy Policy — Your Data, Our Responsibility

1What Information We Collect

When you create an account and use our services on Takbed, we collect certain necessary information. This falls into two categories — information you provide directly, and information collected automatically.

What you provide directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current residential address.
• National ID or passport number (for KYC verification).
• Payment method details (bKash/Nagad/Rocket number).
• Messages and complaints submitted to support.

Automatically Collected Data:

• IP address and device type.
• Browser type and version.
• Time of site visits and usage patterns.
• Betting history and transaction logs.
• Location data (for restricted region verification only).

2How We Collect Information

Takbed collects information through several methods. Understanding each one will help you make informed decisions about your privacy.

3Why We Use Your Information

Takbed uses your information only for specific, legitimate purposes. We never use it for anything else without your consent.

• Service Delivery: To manage your account, facilitate betting, and process payments.
• Identity Verification: For age verification and fraud prevention in compliance with KYC procedures.
• Security: To detect unauthorized account access, money laundering, and fraud.
• Legal Obligation: To supply required information to government regulatory authorities.
• Contact: For important updates, transaction confirmations, and support.
• Improving Your Experience: To analyze user behavior and improve the quality of our platform.
• Responsible Betting: To detect excessive betting behaviour and alert users accordingly.

4Sharing Data with Third Parties

Takbed does not sell your personal information to third parties. However, limited data may be shared with trusted partners as necessary to deliver our services.

• Payment Processors: Required information shared with bKash, Nagad, and Rocket to complete transactions.
• KYC Verification Services: Authorized verification agencies for identity confirmation.
• Technology Service Providers: Trusted technology partners for hosting and security services.
• Legal Authorities: Government agencies acting under a court order or legal obligation.

Every third-party partner is bound by a strict confidentiality agreement and may only use the data for its designated purpose.

5Cookie Policy

Takbed uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6Data Retention Period

Takbed retains your data for a defined period. Once it is no longer needed, it is securely deleted.

• Active Account Data: For as long as the account remains active.
• Transaction Records: 5 years after account closure (legal requirement).
• KYC Documents: 3 years after account closure.
• Support Messages: 1 year after resolution.
• Log Files: 90 days.

7Your Rights

Under Takbed's Privacy Policy, you have the following rights:

To exercise any of the rights listed above support@takbed.ws— email us. We will respond within 30 business days.

8Security Measures

Takbed uses the highest industry-standard technology to protect your data. Our security framework is as follows:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection to block unauthorized access.
• Regular Security Audits: Regular vulnerability testing conducted by third parties.
• Staff Training: Regular data protection training for all staff.
• Data Backup: Encrypted backup systems to prevent data loss.

9Children's Privacy

Takbed's services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.

• Age verification is mandatory at registration.
• No one under the age of 18 may open an account.
• Parents can report any suspicious accounts to us.
• Any account identified as belonging to a minor will be immediately closed.

10Privacy Policy Updates

Takbed reserves the right to update this Privacy Policy as needed. For any significant changes, we will take the following steps:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• Full details of any changes will be sent to your registered email.
• A prominent notice will be displayed on the site for any significant changes.
• Continued use of the platform following any changes will be deemed acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about our latest Privacy Policy.

11Contact Us

For any questions or concerns about our Privacy Policy, or to exercise your rights, please contact us through the following: